A child welfare agency intelligence core — for the workers, the homes, and the children.
Built for Louisiana.
HomePulse receives signals from caregivers, youth, families, law enforcement, schools, and providers — routes resources automatically — and gives every caseworker exactly what they need to act.
Signals in. Resources routed.
Start with Louisiana's DCFS Intelligence Core. Add Assist and more signals as Louisiana is ready.
Caregiver signals. Resource routing.
Caseworker notifications and escalation.
HomePulse — Louisiana's DCFS Intelligence Core is where Louisiana starts. Weekly caregiver signals across every licensed resource home — automatically routed to available resources, with caseworker notifications and a built-in escalation ladder. No new technology integration required. Procured under GSA MAS.
- Weekly SMS signal to every licensed foster home — 90 seconds, no app required
- Caregiver signals routed to Louisiana's actual available resources in near real-time
- Caseworker notified with surfaced information — no searching, no data entry
- Escalation ladder runs automatically — supervisor, manager, director at defined intervals
An intelligent assistant for caseworkers.
Signal intelligence. Protocol fidelity. Next-step clarity.
HomePulse Assist supports caseworkers with signal intelligence drawn from caregiver check-ins, youth contacts, law enforcement, schools, and providers — cross-referenced against DCFS protocols and fidelity of implementation. When a worker enters what they saw and heard in the field, Assist surfaces the full signal history, identifies required and available next-step recommendations under Louisiana's procedures, and drafts the case entry in the worker's own words. The worker reviews, edits, and copies to the file. Nothing writes on its own.
- Field entry matched against DCFS determinations — required actions surfaced immediately
- Full cross-channel signal history in one view — caregiver, youth, law enforcement, school, provider
- Draft case entry written from the worker's own words — worker controls what goes to the file
- Supports consistent implementation of Louisiana's protocols and procedures
More signals.
Deeper intelligence.
As Louisiana's deployment matures, additional signal sources can be connected to the intelligence core — expanding the picture available to caseworkers and the routing engine without changing the worker's workflow.
- Law enforcement contact signals
- School attendance and behavioral flags
- Provider and service engagement data
- Youth direct signals
- Each new source strengthens routing — caseworker workflow unchanged
For Caregivers. Three questions. Ninety seconds. Every home heard.
Three tap-button questions delivered by SMS. Automatically acknowledged. The caseworker sees the concern, the routed resources, and one-tap actions — no searching, no data entry.
Louisiana's caseworkers are doing hard work.
HomePulse Assist helps them do it with everything they need.
Child welfare is one of the most demanding jobs in public service. Workers carry heavy caseloads, navigate complex protocols, and make consequential decisions — often in the field, often alone. HomePulse Assist doesn't add to that burden. It puts the right information in front of the right worker at the right moment, so Louisiana's protocols and procedures can be implemented with confidence.
"Four signals across three channels — surfaced together, in one view, the moment the worker needs them."
HomePulse Assist caseworker entry — Trahan home, East Baton Rouge
- Worker enters what they saw and heard — HomePulse Assist reads it against DCFS determinations
- Required actions surfaced immediately — no policy manual, no guessing
- Full signal history across every channel shown in one view — caregiver, youth, law enforcement, school
- Draft case entry written from the worker's own words — worker reviews and copies to the case file
- Escalation clock runs automatically — supervisor notified, manager at 60 minutes, director at 90
- Nothing writes to the case file on its own — the worker stays in control